Live Chat – In addition to reaching Takeda support by creating a case, you can get answers quickly through an immediate conversation with an agent.Extended Request Types – Direct access is now available for follow-up on any question to the right team handling the query no need to involve the requisitioner for mediation.Live Purchase Order (PO) Dashboard - Ensures you always know how to invoice us and maintain correct references by offering access to all POs associated with your account.Live Invoice and Payment Dashboards (updated daily) – Direct window into your records in our books allows you to see the status of your invoices without needing to contact us.What benefits does Takeda Supplier Solutions Portal bring? In choosing the portal over other, less effective communication channels, you will have convenient, instant access to invoice, payment, and purchase order information and be able to contact targeted TBS teams who will gladly provide support around invoice and payment processing. We are pleased to invite you, our partner, to join the portal and enjoy this simplified, safe, and seamless way of accessing your invoice and payment dashboards and queries 24/7. The new Takeda Supplier Solutions Portal is a step towards the realization of our goal of enabling simple and safe buying solutions for Takeda and our suppliers. TBS has established a global network of core hubs in Japan, Poland and U.S., as well as delivery centers in Ireland, Russia, China and Brazil to better anticipate needs and operate in a seamless, collaborative way to maximize value. We partner with Finance, Procurement and HR to optimize global processes reaching all employees, through innovation and the latest technology. Takeda Business Solutions (TBS) creates value for patients, customers, partners and employees by delivering simplified and innovative solutions for the business.
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